Alumni Feature: Nguyen Truong Hien
The BSc (Hons) International Hospitality Management programme, certified by Le Cordon Bleu, provided me with a high standard of education tailored to hospitality management, boosting my confidence in the global industry. The well-equipped classrooms, demo kitchen, hotel suite, and the commercial restaurant “Athanor” offered invaluable hands-on experience, preparing me for the real business world. I had the honour of learning from outstanding lecturers such as Associate Professor Dr. Daniel Chong Ka Leong and Ms. Rita Lo. Their industry experience and teaching expertise imparted essential knowledge and ignited a true hospitality spirit within me. After completing my degree, I noticed a significant improvement in my interpersonal skills, including communication, teamwork, and leadership. Thanks to such dedicated lecturers, I felt fully prepared mentally to excel in the industry.
My education at Sunway University was a joyful experience, supported by lecturers and administrative staff, especially Ms. In Sze Yunn, who has stayed in touch with me until now. A highlight of my time at Sunway University was participating in community service during my third year. Fundraising with my teammates to support mental health initiatives was deeply rewarding. Sunway University’s programme encourages community involvement, instilling the importance of giving back, a value I still carry with me.
My student life at Sunway University was also truly remarkable. I formed meaningful friendships with people from Malaysia and Japan, and we still keep in touch. These connections have greatly enhanced my ability to communicate and collaborate in diverse business settings. Whenever I reminisce about Sunway University, memories of Sunway Lagoon Theme Park, Rock Café, and enjoying chicken garlic rice flood my mind. These places hold special significance for me, filled with unforgettable moments and cherished memories.
In the early days, I worked in restaurants and hotel events, where I discovered that my personality was a perfect fit for the hospitality industry. I found joy in making guests happy and loved connecting with people. It was then that I decided to pursue a career in hospitality. However, I knew that formal education was essential for advancing in this field and preparing for future management roles. The Sunway University programme, accredited by the prestigious Le Cordon Bleu, was the perfect choice for my bachelor’s degree. Graduating with first-class honours provided me with a strong educational foundation in management. This education, combined with my practical experience, has given me the confidence to compete in one of the world’s most competitive job markets: Los Angeles/Hollywood, California, United States.
With this robust educational background, along with exceptional support and guidance from my colleagues and superiors, I was double promoted within a year. I am now the Food and Beverage Manager at Kimpton Everly Hollywood, a premium brand within IHG Hotels and Resorts. I support the Directors of Food and Beverage in managing several outlets within the hotel and oversee more than 30 staff members. Only a handful of people typically achieve this at such a young age, and being part of that niche is a proud moment I will always cherish.
"Stay Hungry, Stay Foolish" is a quote I live by. I am always eager for new experiences and challenges, yet I remain humble and open to learning from others. Being likeable is also crucial, as the hospitality industry is fundamentally a people-first business.
Nguyen Truong Hien
Bachelor of Science (Hons) in International Hospitality Management
2022
